Help & Support

Documentation

Everything you need to get the most out of BISpicy. Guides, tutorials, API documentation and best practices for your business.

Getting Started Video Tutorials

Comprehensive Documentation

Getting Started

Get productive in 5 steps

1
Create Account

Register at bispicy.com and choose your plan. You will receive immediate access to the system and can get started right away.

2
Enter Company Data

Enter your company details, tax numbers and bank information in the settings. These are required for invoices and DATEV export.

3
Create Warehouse

Create your warehouse locations and define storage locations for inventory management. Structure by zones and shelves.

4
Import Articles

Import your existing article data via CSV import or create articles manually. The import wizard helps with field mapping.

Connect Integrations

Connect your sales channels (eBay, Shopify, Amazon) and shipping providers (DHL, DPD, GLS). Orders are imported automatically.

Documentation Areas

Find the right help for your needs

User Manual

Detailed description of all features and workflows in the system.

View Manual
Video Tutorials

Step-by-step videos for all important features and workflows.

Watch Videos
API Documentation

REST API for developers. Endpoints, authentication and examples.

View API
Best Practices

Tips and recommendations for optimal use and efficient workflows.

Read Tips

Popular Topics

The most frequently searched help articles

Import articles via CSV

Step-by-step guide to successful import
Connect eBay Account

Set up OAuth connection
Set up DHL Integration

Configure API credentials
Create ZUGFeRD Invoice

E-invoice step by step
Structure Storage Locations

Create zones, aisles and shelves
Perform DATEV Export

Export accounting data

Frequently Asked Questions

Answers to the most important questions

The complete REST API documentation can be found after login under Settings > API. There you can also generate API keys and configure webhooks.

Yes, we offer video tutorials for all important features. You can find them in the help section of the application and on our YouTube channel.

Our support is reachable via email at [email protected]. Premium customers also have access to phone support during business hours.

Still Have Questions?

Our support team is happy to help you.

Contact Us Get Started